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Wednesday, May 27th 2009

customer service chic

Shopbop’s Customer Service reps are the voice of shopbop. They field questions from shoppers every day about everything from style advice to fit tips, so it shouldn’t be surprising that they’re a pretty stylish bunch. Want a behind-the-scenes peek? Meet Kayleigh:


Tonya: First things first: what are you wearing?

Kayleigh: I’m wearing Seven jeans, a KAIN Label tee, Tory Burch flats, and a Gorjana necklace.

T: How would you describe your personal style, and how has it changed since you started working at shopbop?

K: I’d probably describe my style as casual chic. In addition to working as a CS rep here at shopbop, I’m also a full-time student! Because my days are so busy, I need a collection of great basics and staples, but to keep things current I’ll work in a few on-trend pieces. Since I’ve started working here, I’ve become more open to adding different styles and brands to my wardrobe.

T: What is the best tip you give to shopbop shoppers when they call in for advice on building an outfit?

K: We love helping customers choose outfits, but it’s always helpful to know style and brand preferences. This way we can help build a custom look that still reflects your style.

T: I love how your outfit is office-appropriate but still unique. Do you have any advice for staying fashionable at work while avoiding the dreaded button-down-and-trousers?

K: Don’t let drab staples limit you! I like to sneak in unexpected bright colors, scarves, or a great piece of jewelry to keep things interesting.


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